Terms of Service

Effective Date: May 1, 2026  ·  Last Updated: May 1, 2026

Please read these Terms of Service ("Terms") carefully before using demandready.io (the "Site") or purchasing any document from DemandReady ("we," "us," or "our"). By using the Site or placing an order, you agree to be bound by these Terms in full. If you do not agree, do not use the Site.

1. What DemandReady Is — and Is Not

DemandReady is an AI-powered document generation tool. We generate written demand letters based solely on the information you provide. We are not a law firm. We do not provide legal advice, legal representation, or any form of legal counsel. No attorney-client relationship is created by your use of this Site or receipt of any document generated through it.

The letters generated by DemandReady are based on publicly available statutory information and the facts you supply. They are starting points for asserting your rights in writing — not substitutes for professional legal advice. For advice specific to your legal situation, consult a licensed attorney in your state.

2. Scope of Service

DemandReady generates one (1) demand letter per paid transaction, delivered to the email address you provide. Our service is limited to the generation and delivery of that document. We do not:

• File documents with any court, agency, or government body on your behalf
• Represent you in any legal proceeding
• Guarantee any outcome, response, or result from the other party
• Provide follow-up advice on how to respond to a reply
• Verify the accuracy of the facts you provide
• Update previously generated letters if laws or your circumstances change

3. Accuracy of Information

You are solely responsible for the accuracy of all information you submit. DemandReady generates letters based entirely on the facts you provide. We make no representations about the accuracy, completeness, or legal sufficiency of any letter generated based on inaccurate, incomplete, or misleading information supplied by you. Submitting false information about another party may expose you to legal liability.

4. Prohibited Uses

You agree not to use DemandReady to generate any letter:

• Naming DemandReady, demandready.io, or any of our officers, employees, contractors, or affiliates as the respondent or opposing party
• Containing false, fabricated, or materially misleading statements of fact
• For the purpose of harassment, intimidation, or abuse of any individual or organization
• In connection with any unlawful scheme, fraud, or extortion
• On behalf of a third party without their knowledge and consent

We reserve the right to refuse service, block submissions, and report suspected abuse to appropriate authorities without prior notice.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEMANDREADY AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR ANY DOCUMENT GENERATED THROUGH IT.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM — IN NO EVENT MORE THAN $4.99.

This limitation applies regardless of the legal theory asserted (contract, tort, strict liability, or otherwise) and even if DemandReady has been advised of the possibility of such damages.

6. Disclaimer of Warranties

THE SITE AND ALL DOCUMENTS GENERATED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY LETTER WILL ACHIEVE A PARTICULAR RESULT, THAT THE OTHER PARTY WILL RESPOND, OR THAT THE DOCUMENT WILL BE LEGALLY SUFFICIENT FOR ANY PARTICULAR PURPOSE.

7. Statutory Information

DemandReady letters cite publicly available state statutes based on information compiled at the time of the letter's generation. Laws change. While we make reasonable efforts to maintain current statutory references, we do not guarantee that any cited statute is the most current version in effect in your state at the time of your letter's generation. You are responsible for verifying that any cited statute applies to your specific situation. When in doubt, consult a licensed attorney.

8. Refund Policy

If you do not receive your letter within 15 minutes of payment, contact us at demandready@proton.me and we will re-generate and re-send your letter or issue a full refund of $4.99. No refunds will be issued after a letter has been successfully delivered to the email address you provided, regardless of whether you are satisfied with the outcome of your dispute.

9. No Resale or Redistribution

Documents generated by DemandReady are for your personal use in connection with your own dispute only. You may not resell, sublicense, or distribute generated documents as legal services or legal documents to third parties.

10. Privacy

We collect the information you submit through the form (name, address, email, dispute details) solely to generate your letter and deliver it to you. We store a record of each transaction in a secure database for dispute resolution and business record purposes. We do not sell your personal information to third parties. Payment processing is handled entirely by Stripe — DemandReady does not store your payment card information.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of DemandReady that cannot be resolved by email correspondence with us at demandready@proton.me shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Class actions and class arbitrations are waived. You agree that any arbitration shall be conducted on an individual basis only.

12. Changes to These Terms

We may update these Terms at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site after any update constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Email us at demandready@proton.me.